Priced per seat. Billed your way.
Simple per-user pricing. Basic and Pro start with a 15-day free trial — no card required. Billing is handled offline by invoice; your account manager activates your license. Need it on your own servers? Self-host below.
Prices in USD, per user / month. Basic & Pro include a 15-day free trial — no card required. Billing is handled offline by invoice; access becomes read-only if a license isn't activated when the trial ends.
Everything in Enterprise, on your own server.
Run FeedbackFlow inside your own infrastructure with our Docker image and your own MongoDB. Your feedback, uploads, and tenant data never leave your network. Licensed annually and billed by invoice — same capabilities as Enterprise.
Every limit, in one table.
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Capacity | |||
| Price (per user / month) | $5 | $8 | Custom |
| Employees | 50 | 250 | Unlimited |
| Projects | 1 | 25 | Unlimited |
| Widgets | — | 5 | Unlimited |
| API tokens | — | Unlimited | Unlimited |
| Free trial | 15 days | 15 days | Custom |
| Collect & triage | |||
| Internal feedback | ● | ● | ● |
| Embeddable widget & public tracker | — | ● | ● |
| Forms | — | ● | ● |
| List & kanban views, votes, tags | ● | ● | ● |
| Comments & internal notes | ● | ● | ● |
| Roles & granular permissions | ● | ● | ● |
| Operations | |||
| CSV export | — | ● | ● |
| Audit log | — | ● | ● |
| SLA escalations | — | ● | ● |
| SSO & custom SLAs | — | — | ● |
| Self-hosting & Docker | — | — | ● |
| Support | Priority | ||
Self-hosting carries the full Enterprise feature set on your own server. Exceeding a numeric cap returns a clear upgrade prompt — never silent data loss.
Pricing, answered.
How does the 15-day free trial work?
How does billing work?
How is pricing calculated?
How do I upgrade or change my plan?
What happens when I hit a plan limit?
Can I run FeedbackFlow on my own servers?
Try it free for 15 days.
Set up a workspace and start triaging feedback in minutes. No card required — we'll sort the invoice later.