Integrations

Send the work where your team already lives.

Turn feedback into tracked issues, route alerts to chat, and automate with scoped tokens and signed webhooks — without leaving the queue.

GitHub

Issues

Create a GitHub issue straight from a feedback item, or link an existing one. Status syncs back so the queue reflects what engineering is doing. Two-way webhooks keep both sides current.

Jira

Tickets

Push feedback into a Jira project with the right issue type, map statuses, and follow updates inline. Ideal for teams whose engineers plan sprints in Jira.

Slack

Alerts

Post a message to a channel when new or high-priority feedback lands, or when a status changes. Triage from chat without polling the dashboard.

Microsoft Teams

Alerts

Drive the same notifications into a Teams channel via an incoming webhook. Pick the events that matter — new feedback, status changes, or SLA escalations.

Two-way sync

Feedback in, issues out — and back again.

From any feedback item, create or link an issue in one click. FeedbackFlow stores the external reference, shows it in the detail panel, and listens for webhook updates so a closed issue can move the feedback along.

  • Create or link GitHub issues & Jira tickets
  • Signed inbound webhooks per provider
  • Last-synced timestamps on every linked item
Set up an integration
Checkout fails on valid Visa cards→ northwind/web#4421
Mobile app crashes on Android 13→ MOB-882
CSV export truncates at 10k rows→ northwind/api#1190
Attachments over 5MB fail silently→ northwind/widget#312
API & webhooks

Build your own with scoped tokens.

Generate API tokens per environment — production, staging, development — each with its own prefix and revocation. Submit feedback, fetch the queue, and react to events programmatically over a clean REST surface.

  • Bearer tenant tokens for the widget & ingestion
  • Session + permission auth for dashboard endpoints
  • Rate-limited, entitlement-aware ingestion
Read the API reference
# Submit feedback from anywhere
curl -X POST https://app.feedbackflow.app/api/feedback \
  -H "Authorization: Bearer tok_live_…" \
  -H "Content-Type: application/json" \
  -d '{
    "type": "bug",
    "title": "Export button does nothing",
    "description": "Clicking export on Reports…",
    "priority": "high",
    "sessionId": "sess_8f2a"
  }'

Wire it into your stack.

Connect a tracker, route your alerts, and automate the rest with the API.

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