A calm home for the feedback that runs your roadmap.
Collect bugs and feature requests from a drop-in widget, triage them by priority and SLA, and close the loop with the people who asked — all in one quiet, fast console.
Built for the unglamorous middle of product work.
Most feedback dies in a spreadsheet. FeedbackFlow gives every report a clear priority, an owner, and a deadline — without the noise.
Collect everywhere
A Shadow-DOM widget and public tracker capture bugs, requests, and screenshots from your app and your community — attributed and de-duplicated.
Triage by signal
Priority, type, votes, and SLA state in one dense queue. Filter, sort, and act in bulk — list or kanban, your call.
Close the loop
Sync to GitHub or Jira, reply publicly or note internally, and let submitters track status — so people see their feedback land.
Know what to fix next, at a glance.
Every item carries a priority encoded by colour, label, and position — never colour alone. Critical never hides behind a sea of low-priority noise.
- CVSS-style priority bands for product work
- Vote-weighted ranking surfaces what users want
- Density toggle for reviewing hundreds per session
Deadlines you can actually keep.
Set first-response and resolution targets per priority. FeedbackFlow tracks every clock, warns before a breach, and escalates the moment one slips.
- Business-hours-aware countdowns
- Escalations to Slack, Teams, or email
- Compliance reporting for every policy
Live in an afternoon.
Drop in the widget
Paste one script tag, pick a corner and a colour. Bugs and requests start flowing in with full context attached.
Work the queue
Assign owners, set priority, attach SLAs, and sync to your tracker. Bulk actions keep heavy days fast.
Close the loop
Ship the fix, mark it resolved, and submitters see the status update on their public tracker page.
Priced per seat. Billed your way.
Priced per seat. Billed by invoice — no card required. 15-day free trial on Basic and Pro.
Prices in USD, per user / month. Basic & Pro include a 15-day free trial — no card required. Billing is handled offline by invoice; access becomes read-only if a license isn't activated when the trial ends.
Everything in Enterprise, on your own server.
Run FeedbackFlow inside your own infrastructure with our Docker image and your own MongoDB. Your feedback, uploads, and tenant data never leave your network. Licensed annually and billed by invoice — same capabilities as Enterprise.
Give your feedback a place to land.
Set up your workspace in minutes — and never lose a good idea in a spreadsheet again.